The ultimate guide to call answering

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NPS Employee Engagement Surveys

Drive positive work culture changes across your business to increase your productivity with employee opinion surveys.

Employee Engagement Surveys

Turn insights into actionable business changes with our expert employee engagement surveys from the productivity experts.

Drive positive culture change

Your staff deliver your service through your processes and technology. They also talk about your company with their family and friends. It could be argued that staff satisfaction matters more than your customer satisfaction, as your staff’s behaviour drives the success of your customer interactions.

Knowing what makes your employees tick can help you figure out where to make positive changes to your company culture. Ultimately, creating a more cohesive and valuable workplace for your staff and your customers.

Benefits of Employee Engagement Surveys

If you have a serious case of staff churn, employee engagement surveys will help you figure out why, so you can resolve the issues and keep on your best employees.

Employee opinion surveys can help you better understand your company’s culture and how it may be impacting on morale. They can also help you identify internal staffing issues and negative hotspots across the business. 

If staff are leaving to join a competitor, our surveys can also help you gain competitor insights and market insights to allow you to improve your recruitment practices. 

Overall, understanding your staff through employee engagement surveys ensures you keep your best employees long-term to help your business succeed.

I would highly recommend Awardaroo to anyone running a business where personal interaction with customers is important and where they want to improve that engagement in a meaningful and effective way.
Mitch Mitchison, General Manager
Northwood Estate Agents, Reading
Awardaroo has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Mark Rogers, General Manager
Langstone Cliff Hotel

Happier, healthier staff

Too many businesses focus only on the bottom-line. They put all their energy into customers, sales and profitability. This isn’t to say those areas don’t need attention, but it shouldn’t be at the expense of your staff.

Business will struggle to achieve growth and operational excellence long-term without a rewarding and positive work culture. 

This is because happy, healthy staff are more productive. It’s impossible to have a motivated workforce with passion for the company if they are regularly tired, stressed and generally wishing they weren’t at work. Our employee engagement surveys can help your business increase your productivity by creating meaningful, valuable culture changes your employees will love. 

Are Employee Engagement Surveys right for your business?

If you’d like more productive and engaged employees, we can help you figure out how. Get in touch for a free initial consultation.

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