Shockingly, around 8 out of 10 salons will shut their doors within the first 18 months of opening. This happens for a variety of reasons, but one of the most common is a lack of long-term business strategy. It's great to be good at what you do, but without focusing on continuous improvement, you'll struggle to keep your business thriving long-term.
Your salon is dependent on operational excellence, skill and great customer service. If you're missing any of these key ingredients, your business may face challenges long-term.
We believe that a huge part of the success of any salon, or any other business for that matter, comes down to its staff. Their talent and creativity, as well as their interactions with your customers, drive your business forward and set you apart from the competition.
This is why part of our business coaching focuses on implementing a new organisational structure for your business. It's far removed from the old command and control management style. We know our organisational structure empowers your staff to share the innovations, solutions and ideas to help your business succeed. Our organisational structure increases your employees' engagement, motivation and positivity, allowing for better customer experiences from happy staff.
Our hairdressers business productivity plan sets clear goals for your salon, unique to your area and niche. We'll bring consistency to your service to ensure you deliver excellent customer service, so your customers can't wait to come back through your doors.
Easily! If you want to increase your market share, work fewer hours and grow your business, we’re here to help. Get in touch today for a free consultation.