How to Create a High Productivity Business Operating System

Published on:

June 18, 2020

Man working at PC looking at data.

A business operating system supports your business critical functions from marketing through to sales, production and service delivery. As such it needs to be built on rock solid behaviours and processes.

You can think of your business operating system as the engine of your business. It drives your business forward, defining how far you’ll go and how fast. It additionally defines what it's going to cost to get there and how easy the journey will be.

Perhaps most crucially, it defines your competitive advantage.

If you’re not clear what your competitive advantage is, then developing your business operating system will tell you. Because if it doesn’t your business is on very thin ice.

Like all engines, some are built better than others. If you build a high productivity business operating system, you’ll be able to out-innovate and out-perform the competition. 

Signs of a Low Productivity Business Operating System

Before we jump into how to create a high productivity business operating system, ask yourself a simple question.

Where do you think your business operating system falls on the scale of productivity right now?

Common signs of a low productivity business operating system include:

  • Sluggish business performance
  • A poor or negative workplace atmosphere
  • High staff churn
  • Long working hours
  • High stress levels

If any of these describe your business, chances are your company is operating at a low productivity level. Ultimately, you’ll be missing out on profitability.

Poor productivity is at the heart of any lacklustre business operating system. It’s how many businesses function.

This is fine when business is booming, markets are strong and the sales are flooding in. But when economic uncertainty hits or a new competitor arrives, the shortcuts become obvious. The game’s over. 

The business operating system that allowed you to survive in the good times isn’t fit for the bad times. You need high productivity to thrive in times of uncertainty. This is why businesses need to review and implement high productivity business operating systems.

Create a High Productivity Business Operating System

Implementing a high productivity business operating system involves several key steps. This includes:

  • Reviewing your current business operating system to define strengths and weaknesses
  • Reviewing your current organisational structure
  • Addressing weaknesses through new processes, systems, roles or structures
  • Addressing weaknesses in company structure through change management
  • Implementing continual improvement processes to ensure the business is always being driven forward
  • Continual review of your business operating system through employee engagement surveys, customer feedback, revenue intelligence and more.

We Help Create High Productivity Business Operating Systems

We can help you create a high productivity business operating system through our business improvement programme.

We manage your business productivity with our unique productivity tools and through a combination of people, project and business management to implement the changes.

At the end of the process, your business will be a learning organisation striving for operational excellence with a high productivity business operating system. Get in touch for a free business operations consultation.

About Paul Freudenberg

Paul Freudenberg is a business productivity coach and consultant with a focus on operational excellence delivering improved profitability and business performance, and Founder of Awardaroo in 2005. Paul has set the mission of Awardaroo to help raise UK Business Productivity from one of the lowest in the G7 to one of the highest by 2030. Connect on LinkedIn

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