Schedule An Online Demo
Your customers call you (VOICE channel), they come in and see you (VISIT channel) and they comment about you online (VIRTUAL channel).
The same staff may well be working across all three channels but what level of service do your customers receive and is it consistent? When you know this and improve it your business improves too.
Mon 30th July 2018
7.30AM – 11AM
Please join us here:
Royal Berkshire Conference Centre, Madejski Stadium, Reading, Berkshire, RG2 0FL
BridgeBox is set-up in minutes, requires no training and will help you to immediately achieve the following from your incoming calls: Reduce complaints and customer frustrations, identify lost enquiries where no contact details have been taken, improve agent behaviours, teach salesmanship and how to deliver customer service excellence. It will improve returns from marketing (even word of mouth), increase sales conversion rates and positive testimonials and online reviews.READ MORE
“Using BridgeBox contributed to us winning the 'Best Estate Agent Guide 2018 - Exceptional'. The staff that engaged with the service really saw the benefits in improved call outcomes.”
“BridgeBox has helped us to improve customer satisfaction levels not just improve call outcomes and take more bookings.”
Business Productivity: a secret weapon, a silver bullet or a lot of admin? Schedule your personal demo today and see how BridgeBox can increase your business productivity and so your profitability.
Are you adhering to your own brand standards, guidelines and best practices? Whereas a customer satisfaction survey may rank you highly, your customers don’t know what standards you are looking to deliver against. They may be happy you served them at all compared to your competition.READ MORE
You’re dealing with customers when they call you and when they come into your branch but how well are you managing your customers online? This extends to emails too. We can provide email templates and send mystery emails to test response quality and response timings.READ MORE